Company – Finxera Technolgies Pvt. Ltd.
Position – Customer Support Manager
Location : Chandigarh
Experience : 10 to 20 Years
Skills & Qualifications Required:
· A Minimum of a Bachelor’s degree in Computer Science or related software engineering discipline, or equivalent
· 10+ years in Customer Support Voice or Non Voice Processes
· Strong self-driven individual who can lead in a fast paced complex environment
· Demonstrate problem solving skills in varied situations and take decisions taking all stakeholders along.
· Thought leadership, curiosity of business and engineering processes and drive to keep in
· Ability to manage partnerships with all areas and members of the business as well as all levels of the organization.
· Excellent spoken and written communication with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
· Ability to lead from the front, willingness to be hands-on to get down and work with team to understand and resolve problems.