Job Description of Operations Director
Finxera is a rapidly growing Silicon Valley based Financial Technology Company focused on creating secure and compliant payment solutions for leading debt settlement companies in U.S. We build state of art product solutions for the Fintech space at our Development Center located in Rajeev Gandhi IT Park, Chandigarh.
We are an employee-first organization. We recognize that our employees are the driving force behind our success, and we continually strive to ensure their professional and personal success supported by employee friendly policies and positive work environment built on mutual respect and professionalism. We ensure a challenging environment that would bring the best out of our employees and fuel their learning and growth in latest technologies and domain.
Intro to the Profile
To support our rapid growth, we are looking for talented, motivated individuals to join our office in Chandigarh. This is a senior leadership role reporting to the Management and Head of India Development Center and will be responsible for owning company operation and delivery leadership on next generation cloud solutions and implementation of DevOps foundation. This role will serve as a key member of the management team that sets the company\'s strategic direction and ensure that the implemented solutions align with and support business strategies and requirements.
Director Operations is a passionate Technology individual who is a custodian of company operations and will work closely with a team of 100+ highly motivated professionals. In addition, individual is expected to collaborate with various external business partners and internal teams in US and India.
You will be expected to understand the ongoing requirements of our business units and will help evolve our overall Engineering ecosystem to support new tools and design shifts that enable the business to be successful in a high-growth environment.
We are looking for highly motivated & self-driven individuals who can learn quickly, grow with the company, and look forward to the challenge of delighting our customers and building our business.
Good Experience on DevOps
Good experience on Linux and Window Servers
Good exposure on AWS and Cloud
Good exposure on MySql Servers
Performance tuning and High Availability
Data Center Operations
Call Center Operations
Accountability for architecture, product excellence, decision-making, client communications,
and solution outcomes.
Foster, facilitate, and furnish, timely decision-making across a broad network of
stakeholders, delivery partners, and operational teams.
Coach and develop a team of outstanding individuals providing product engineering
development and support solutions.
Build strong relationships with key business stakeholders across multiple business units and
be their trusted advisor.
Help management establish processes and standards.
Skills & Qualifications Required:
· **Should have scored 60% & above in 10th and 12th grade.
A Minimum of a Bachelor’s degree in Computer Science or related software engineering
discipline, or equivalent.
15+ years in technical opeartions and solution architecture for enterprise applications and
experience of working on full stack.
Strong self-driven individual who can lead in a fast paced complex environment,
demonstrate problem solving skills in varied situations and take decisions taking all
Thought leadership, curiosity of business and engineering processes and drive to keep in
pace with the new and emerging trends, technologies and innovations.
Ability to manage partnerships with all areas and members of the business as well as all
levels of the organization.
Excellent spoken and written communication with the ability to present complex ideas in a
clear, concise fashion to technical and non-technical audiences.
Ability to lead from the front, willingness to be hands-on to get down and work with team to understand and resolve problems.
Good to have:
Experience building or managing distributed systems. Knowledge of data analytics and machine learning.
Experience in the Fintech domain.
Experience with Agile/Scrum development methodologies